Worldcare is on hand to help with 10 common home emergencies, day or night.

Australia-wide, 24/7/365 assistance
No joining fee
Choose the plan that’s right for you



We’re here to help you wherever you live in Australia and whenever you call us for assistance.



What We Cover

Gas leak

 

Gas leak

Burst pipe

 

Burst pipe

Burst tap or showerhead

 

Burst tap or showerhead

Broken hot water system

 

Broken hot water system

Broken heating or cooling

 

Broken heating or cooling

Blocked toilet or pipes

 

Blocked toilet or pipes

Blackout or power failure

 

Blackout or power failure

Broken door or window

 

Broken door or window

Locked out of the house

 

Locked out of the house

Internal leak

 

Internal leak

What We Cover

Compare our plans

Whether you’re an owner occupier or a landlord, you can choose the plan that suits your needs: Lite, Standard or Platinum. Depending which plan you choose, you’ll get between 2 and 8 call-outs per year from a qualified tradesperson, with $300 paid toward the cost each time.

Please note: All benefits and plan costs are in Australian dollars and include GST

FAQs

Find answers to your questions about how emergency home assistance works and what is and isn’t covered in each plan

Home Emergency Advice

Learn how to create an emergency kit for your home and how to prepare your home for a cyclone

*Please see our Terms and Conditions for full details.

Worldcare Travel Insurance: Worldcare and Allianz Global Assistance are trading names of AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 which issues and manages travel insurance as agent of Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. Terms, conditions, limits and exclusions apply. We do not provide any advice on this insurance based on any consideration of your objectives, financial status or needs. Before making a decision please consider the Product Disclosure Statement. If you purchase a policy we receive a commission which is a percentage of your premium - ask us for more details before we provide you with any services on this product.

Worldcare Emergency Home Assistance: Terms, conditions, limits and exclusions apply. See Worldcare Emergency Home Assistance Terms & Conditions for details. Worldcare Emergency Home Assistance is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as Allianz Global Assistance.