Lodge A Claim

To make sure you don't spend too much time on paperwork, we've made our claims process as straightforward as possible. Simply follow the steps below.

How to submit your claim

You can submit your travel insurance claim online. Simply click here and follow the prompts to submit your claim.

Alternatively you can call 1300 726 087 and speak to one of our Claims Consultants.

If you aren’t able to or would prefer not to submit your claim online, a Claims Consultant can email a claim form to you. You will be required to provide original supporting documentation (e.g. receipts) by post.

Questions about making a claim?

Visit our FAQs page for answers to commonly asked questions about making a claim or contact us and we will be happy to help.