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How to Make a Claim
A valid insurance policy protects you against a range
of possible misfortunes as outlined in your policy wording. If you suffer a
claim event during your period of cover, you may lodge your claim in two
different ways.
If you have any other claim, you will be required to
download and complete our
manual claim form (PDF).
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Note: You must have
Adobe Acrobat Reader installed on your machine in order to print out your
certificate of Insurance. |
You must give us any information we ask for to support
your claim, such as police reports, valuations, medical reports, original
receipts or proof of ownership.
Claims are payable in Australia dollars to you.
We will settle claims in Australia dollars. The rate of currency
exchange that will apply is the rate at the time you incurred
the expense.
If you can claim from anyone else, we will only make up the difference.
If you can make a claim against
someone in relation to a loss or expense covered under your policy
and you do not get paid the full amount of your claim, we will
make up the difference. You must claim from them first.
| If you have any queries, please read our Travel Claims FAQs. You may also contact our Claims Department on: |
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| Phone: |
1800 077 522 |
| Fax:
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+61 7 3305 7016 |
| Email: |
travelclaims@worldcare.com.au |
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