Destination:

Start Date:
  
End Date:
  
No. of Adults:

No. of Children:

 
 

 

As a market leader, Worldcare Travel Insurance offers you total in-house service from arranging your insurance to paying your claim. This flexibility and knowledge enables us to innovate and let you design your own policy!

When buying a select-a-benefit policy, you should:

 
 

Our Standard Policies are covers that we have designed for you, based on different traveller profiles and destinations. The policy options are straight forward and simple. When choosing a standard policy, you should consider:

  • are you more concerned with medical emergency than belongings and 'frills'? look at our Budget cover
  • do you travel more than once in a year? look at our Frequent Traveller cover
  • are you over the age of 70, or have pre-existing medical conditions? look at our comprehensive cover
  • are you interested in the highest cover and additional options such as increased luggage or excess removal? look at our comprehensive cover!
 

How to Make a Claim

A valid insurance policy protects you against a range of possible misfortunes as outlined in your policy wording. If you suffer a claim event during your period of cover, you may lodge your claim in two different ways.

If you have any other claim, you will be required to download and complete our manual claim form (PDF).

Note: You must have Adobe Acrobat Reader installed on your machine in order to print out your certificate of Insurance.

You must give us any information we ask for to support your claim, such as police reports, valuations, medical reports, original receipts or proof of ownership.

Claims are payable in Australia dollars to you. We will settle claims in Australia dollars. The rate of currency exchange that will apply is the rate at the time you incurred the expense.

If you can claim from anyone else, we will only make up the difference. If you can make a claim against someone in relation to a loss or expense covered under your policy and you do not get paid the full amount of your claim, we will make up the difference. You must claim from them first.

If you have any queries, please read our Travel Claims FAQs. You may also contact our Claims Department on:
   
Phone: 1800 077 522
Fax: +61 7 3305 7016
Email: travelclaims@worldcare.com.au