Travel Alerts
Info about Travel Alerts
The following information concerns the recent earthquake in Christchurch, New Zealand, and applies to travel insurance policies issued prior to Saturday, 4 September 2010.
What do you need to know about your policy?
If you are currently travelling:
Your policy includes cover for overseas emergency medical expenses. If you need emergency medical assistance, please contact our 24 hour Mondial Assistance Emergency Assistance team on 0800 574 904 (from New Zealand) or 1800 012 234 (from Australia). You should seek medical care under the Reciprocal Health Care Agreement that exists between the Australian and New Zealand Governments if possible.
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The Department of Foreign Affairs and Trade (DFAT) has advised on its www.smarttraveller.gov.au website, do not travel to Bangkok and that Australians should reconsider their need to travel to Thailand in general. DFAT reports:
Australians are advised not to travel to Bangkok (excluding Suvarnabhumi International Airport) violence. The Thai authorities have intensified military operations around a cordoned area in central Bangkok and heavy fighting is likely. There is a risk of violence breaking out elsewhere in Bangkok. Australians in Bangkok are advised to stay indoors, monitor local media and follow the advice of local authorities. Australians in...
The following information concerns the ongoing civil unrest and protests in Thailand and applies to travel insurance policies issued prior to Friday 23 April 2010. This advice replaces the advice issued on 30 April 2010 and is effective 14 May 2010.
The Department of Foreign Affairs and Trade (DFAT) has advised on its www.smarttraveller.gov.au website that Australians should reconsider their need to travel to Thailand. DFAT reports:
We advise you to reconsider your need to travel to Thailand due to the recent deterioration in the security environment caused by widening political unrest and civil disorder occurring in Bangkok...
The following information concerns the ongoing strikes and riots in Athens, and applies to travel insurance policies issued prior to Wednesday, 5 May 2010.
According to a Reuters news agency report on 4 May 2010, Greece’s main public sector union vowed on Monday 3 May to step up its fight against austerity measures by strike action that will test the government and its new deal with the European Union and International Monetary Fund on a 110 billion Euro bailout of the Greek economy. The union, which represents about half a million Greek public sector employees, condemned cuts in wages and pensions...
The following questions and answers relate to the travel insurance cover that policies, purchased before 16 April 2010, are providing to Australians affected by flights disruption caused by the Icelandic volcanic ash cloud.
Q: If I am stranded in London and unable to board my flight to Australia will Worldcare cover the cost of additional accommodation/hotel expenses while I wait for a flight home? What if this continues for weeks, is there a limit to the support you will give me?
A: We will cover the cost of reasonable accommodation expenses while you wait for your flight home. We want to help...