March 2011 Entries

UPDATED Travel insurance information on the civil unrest in Libya - 31 March 2011

The following information concerns the civil unrest in Libya and applies to travel insurance policies issued before Tuesday 22 February 2011. If you wish to cancel or amend your pre-booked travel arrangements as a result of the civil unrest, we recommend you contact your travel agent or travel provider regarding the best option in altering your trip. We understand some airlines are providing penalty-free options to amend travel arrangements, so we also recommend you contact your airline for further details. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan...

Travel insurance information on the flooding in Koh Samui, Thailand 30 March 2011

The following information concerns the flooding in Koh Samui, Thailand. This advice applies to travel insurance policies issued before Wednesday 30 March 2011. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan you purchased. The following advice relates to Comprehensive travel insurance policies. What do you need to know about your policy? If you are currently travelling »            Your policy includes cover for reasonable additional travel and accommodation expenses when scheduled transport services have been cancelled, delayed, shortened or diverted as a result of the flooding. »            There is no cover...

UPDATED Travel insurance information on the Japan earthquake and tsunami 28 March 2011

The following information concerns the earthquake in Japan and subsequent tsunami on Friday 11 March 2011 and applies to travel insurance policies issued prior to 12 March 2011. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan you purchased. The following advice relates to Comprehensive travel insurance policies. What do you need to know about your policy? If you have not yet departed: »            If you have not yet departed and plan to travel to Tokyo, surrounding areas and northern Honshu, your policy provides cover for cancellation or rearrangement expenses—provided...

UPDATED Travel insurance information on the Japan earthquake and tsunami 18 March 2011

The following informationconcerns the earthquake in Japan and subsequent tsunami on Friday 11 March 2011 and applies to travel insurance policies issued prior to 12 March 2011. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan you purchased. The following advice relates to Comprehensive travel insurance policies. What do you need to know about your policy? If you have not yet departed: »            If you have not yet departed and plan to travel to Tokyo, surrounding areas and northern Honshu, your policy provides cover for cancellation or rearrangement expenses—provided these...

UPDATED Travel insurance information on the Japan earthquake and tsunami 15 March 2011

The following informationconcerns the earthquake in Japan and subsequent tsunami on Friday 11 March 2011 and applies to travel insurance policies issued prior to 12 March 2011. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan you purchased. The following advice relates to Comprehensive travel insurance policies. What do you need to know about your policy? If you are currently travelling: »            Your policy includes cover for reasonable additional travel and accommodation expenses when: –      your journey is disrupted as a result of the earthquake or tsunami –      scheduled transport services have...

Travel insurance information on the Japan earthquake and tsunami

The following information concerns the earthquake in Japan and subsequent tsunami on Friday 11 March 2011 and applies to travel insurance policies issued prior to 12 March 2011. If you wish to cancel or amend your pre-booked travel arrangements as a result of the earthquake and subsequent tsunami, we recommend you contact your travel agent or travel provider regarding the best option in altering your trip. We understand some airlines are providing penalty-free options to amend travel arrangements, so we also recommend you contact your airline for further details. We will assess all claims in accordance with your Product Disclosure Statement (PDS),...

Travel insurance information on the civil unrest in Libya - UPDATE 11/03/11

The following information concerns the civil unrest in Libya and applies to travel insurance policies issued before Tuesday 22 February 2011. If you wish to cancel or amend your pre-booked travel arrangements as a result of the civil unrest, we recommend you contact your travel agent or travel provider regarding the best option in altering your trip. We understand some airlines are providing penalty-free options to amend travel arrangements, so we also recommend you contact your airline for further details. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan...

Travel insurance information on the civil unrest in Egypt - UPDATE 11/03/01

The following information concerns the civil unrest in Egypt and applies to travel insurance policies issued before Saturday 29 January 2011. We will assess all claims in accordance with your Product Disclosure Statement (PDS), and cover will depend on the type of plan you purchased. The following advice relates to Comprehensive travel insurance policies. What do you need to know about your policy? If you are currently travelling: »            Your policy includes cover for reasonable additional travel and accommodation expenses when: –      your journey is disrupted as a result of the civil unrest –      scheduled transport services have been cancelled, delayed, shortened or diverted as...

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