Who is Worldcare?
Worldcare is an Australian company providing travel insurance to Australian customers for over 10 years. Our insurance policies are underwritten by Allianz, the world’s leading insurance company.
We were the first Australian company to get into the business of medical repatriations for Australians stuck overseas, and were founded by Dr Tom Biggs, a Queensland physician who found himself in the position of managing a hands-on repatriation for a family member, and was shocked by the challenges he faced.
Our mission is to manage those challenges for you, should something go wrong when you are travelling. We have a rich range of experience over 20 years, and have a range of products and services to suit your insurance needs. We also offer you the maximum level of choice in our innovative Select A Benefit product, which allows you to tailor benefit levels and inclusions to suit your needs.
We offer you total in-house service from arranging your insurance to paying your claim.
We have offices in Brisbane, Sydney and the Gold Coast, with our Global Response Centre (GRC) based at Toowong in Brisbane. We have over 449 staff in the GRC including: doctors, registered nurses, social workers, mechanics, translators, logistical experts, communication specialists and support personnel. In addition to the staff in the GRC, we have a team on the ground located all around the world, including 400,000 service providers, 240 correspondents and 37 operation centres.
Who is Allianz Global Assistance?
Worldcare Travel Insurance is owned, arranged and managed by Allianz Global Assistance Australia, a locally operated assistance company who manages the Insurance from beginning to end, offering in-house service from policy creation through to settlement of your claim.
Allianz Global Assistance Australia is a proud member of Allianz Global Assistance of companies. Allianz Global Assistance is the largest assistance company in the World.
Allianz Global Assistance maintains 33 round-the-clock operations centres in 25 countries, spanning all continents. Its staff of nearly 8000 people speaks 40 languages, and is supported by a worldwide network of 400,000 service providers, including medical professionals and institutions, building specialists and home repair experts, auto mechanics, dealers and leasing agents, and airline and rail companies. Further support is provided by 240 correspondents, the Group's operational representatives, enabling it to intervene in every country around the world.
Who is Allianz ?
This insurance is Underwritten by Allianz Australia Insurance Limited.
What is an underwriter ? They are the entity responsible for the financial backing of claims, basically they are like a bank that acts as guarantor that all entitled claimants will be covered. You can imagine that in the case of some truly global calamities, it’s important to have a quality underwriter !
The Allianz Group is one of the largest and most renowned insurance and financial services providers in the world.
Representing an international network of strong brands with first class products, Allianz brings together the expertise of specialists in property and casualty insurance, life and health insurance, asset management and banking.
Founded in 1890 in Berlin, Allianz is now present through its subsidiary companies in more than 70 countries with over 180,000 employees and 80 million customers. At the top of the international group is the holding company, Allianz SE, with its head office in Munich.
In fiscal year 2007, Allianz's total revenues amounted to some 102.6 billion euros ($A174.3 billion).
Allianz Group is:
As one of the largest providers of international corporate insurance, Allianz insures almost half the Fortune 500 companies and is rated AA by Standard and Poor’s.
- among the top 20 of the world's largest corporations based on revenues
- among the world's top 5 leading asset managers based on total assets managed
- Europe's largest insurer based on market capitalisation
- Germany's largest financial institution based on market capitalisation
- among the top 5 international joint ventures in China
For more information, visit the Allianz Group website.